TED Chat — Enterprise chatbot
Automate communication with customers and employees. Handle up to 80% of typical requests without human operators, integrate with your business systems and deliver 24/7 service quality.
TED Chat capabilities
An end-to-end solution for automating communication in your company
Communication automation
Handles up to 80% of typical requests without human staff, freeing time for complex tasks.
System integration
Connects to 1C, Bitrix24, CRM and other enterprise systems to work with up-to-date data.
Training on your data
The bot is trained on your documents, knowledge bases and corporate information for accurate answers.
Multi-channel
Works in Telegram, WhatsApp, on your website, in your mobile app and other communication channels.
Analytics and reports
Provides detailed analytics on requests, response times and customer satisfaction.
Data security
All data is processed in a secure environment in line with security and confidentiality requirements.
Where TED Chat is used
Solves tasks across different business areas